Luxury department stores’ dual mission

In a post-pandemic era, luxury department stores are catering to both domestic and global tourist customers. The former group are looking for discovery retail in their own city centres with…

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Jewellery & Watches: ‘K-shaped’ recovery

Luxury’s post-Covid recovery is likely to be K-shaped – those brands doing well before the pandemic will bounce back sharply, while those brands that were struggling, will continue to do…

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Luxury’s accelerated focus on digital

As luxury brands emerge from an extended period of reduced sales due to the Covid-19 pandemic, online has been a saviour. And travel retail is more important than ever, especially…

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